Processing time
1-4 business days
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
This hefty wand is made from oak wood collected from a tree in the Midwest USA. It measures 13 and 1/4 inches. It has a Phoenix Feather Core.
1-4 business days
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Warning: Wooden items including wooden swords, wands, and other items can be dangerous if used improperly. Weapons should be used under the supervision of a trained martial artist. Broken items should never be used in practice or play, and should be replaced immediately as broken items can cause severe injury.
Disclaimer and Liability: Any and all purchases or interactions with this business warrant the acknowledgement of a waiver of Cloud Home Crafts, owners, employees, and associates, of any and all liability regarding products sold by Cloud Home Crafts, Cloud Industries and affiliate companies. This liability waiver includes but is not limited to mental or emotional harm and distress, physical injury of any sort, including bruising, scratches, cuts, loss of motor function, loss of teeth, eye injuries, allergic reactions, broken bones, internal injuries, and/or death, or any other related injury.
We have had no reported major injuries with our wooden weapons or wands, and we take extra precautions to insure that our products are designed in such a way to prevent injury. Bruising has occurred when products were used improperly, but larger injuries are possible since the wood swords and wands can be easily misused. Adult supervision is highly recommended at all times as well as supervision with a martial artist when items are used for contact sport or play. But if used properly, our products are very safe, and very fun. :)
Yes, to the very best of our knowledge. We use 100% wood of different kinds for our wands. For example, if we say the wand is an Oak wand, it is made from Oak wood. Our wooden swords are made from pine unless otherwise specified.
We were having some issues with inconsistent results while using our Walnut Stain recently, so we have made the decision to no longer keep Walnut Stain as a standard option for our displays. If you want a walnut stained display, please contact us and we will set it up as a custom order for the same price as our other displays, that way we can monitor the quality more directly and give you the best quality product available. We will also be releasing limited quantities of displays made out of Walnut wood (not stained) here shortly, so keep an eye out for that!
Yes! We make custom size displays all the time! You actually help us out quite a bit by letting us know what's missing from or display options. We usually charge the same price for custom displays as all of our standard options. Be sure to check all of our different variations before asking, as we have quite a few, but we are more than happy to help!
Nothing is wrong with your computer or Etsy- what typically is happening is we are almost sold out of the color option you wanted. We do try to keep up with demand, but other responsibilities sometimes take precedent. We will typically have other displays of the same type but a different color in stock, and is why there is a discrepancy. If you run into this issue, please contact us with what size and color of display you needed, and we will prioritize making those as soon as we can.